Vice President of PMO Quality & Delivery Intelligence

At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with opportunities for internal growth.

About the Role

Slipstream is seeking a strategic, AI-forward leader to build and run our internal Project Management Office. This is a founding leadership role — you will define quality standards, delivery frameworks, and embed AI-powered tooling across every project lifecycle. Critically, you will drive cross-PM alignment and unified client engagement strategy for all accounts where multiple Slipstream project managers operate., eliminating silos and creating one coordinated Slipstream presence at every client.

You will operate at the intersection of operations, technology, and client delivery excellence, ensuring our internal execution matches the quality we deliver externally.

Role Details

• Reports to: Chief Operating Officer

• Remote-first with periodic on-site collaboration

• Manages and mentors project management resources both internally and client facing

• PMO leadership position

What You Will Own

• Internal PMO function

• ???????Project quality & governance frameworks

• Cross-PM alignment at shared clients

• AI tooling strategy for delivery operations

Core Responsibilities

PMO Foundation & Governance

• Establish and continuously improve Slipstream's internal PMO — policies, templates, governance cadences, escalation paths, operating model with customers and technology platforms.
• Define and enforce project quality standards across all client-facing and internal initiatives in regulated Life Sciences environments
• Define and manage the project portfolio visibility — dashboards, health reporting, resource utilization, and executive-level status communication
• Lead post-project reviews, lessons-learned processes, and quality audits to drive continuous improvement
• Manage risk registers and issue logs across the portfolio; escalate blockers to leadership proactively
• Drive adherence to compliance and documentation requirements aligned with Life Sciences regulatory expectations (e.g., GxP, CSV/CSA awareness)
• Define a clear financial model for pricing and executing PMO work across all engagement types

Cross-PM Alignment at Shared Clients

This is a priority mandate. Slipstream frequently has multiple project managers engaged at the same client organization across different workstreams. Fragmented communication and siloed delivery create risk to client relationships and Slipstream's reputation as a strategic partner. You will:

• Identify all accounts where two or more Slipstream PMs are active and establish a formal coordination model for each
• Design and enforce a shared-client operating rhythm — standing syncs, unified status reporting, escalation alignment, and a single coordinated Slipstream voice to the client
• Act as the internal broker when PMs at the same client have competing priorities, resource conflicts, or misaligned client messaging
• Build a cross-PM communication framework that surfaces dependencies, shared risks, and relationship intelligence across workstreams
• Ensure that account-level relationship owners (Practice Lead and Account Executives) are always informed and aligned with all active PM activities at their accounts
• Create and maintain a living client engagement map showing Slipstream's full footprint at each client — workstreams, PMs, stakeholders, timelines, and risks
• Establish escalation protocols so client-facing issues at one workstream are visible and can be managed holistically — not in isolation

People Leadership

• Mentor, and develop project managers and delivery analysts across Solution areas
• Partner with engagement leads and practice heads to ensure consistent project kickoffs, milestones, and closures
• Foster a collaborative PM culture that values information sharing, cross-workstream awareness, and collective accountability for client success

AI-Powered PMO — What This Means at Slipstream

• Identify, evaluate, and deploy AI tools (Claude, Copilot, project intelligence platforms) to automate status reporting, risk flagging, and meeting summaries

• Design AI-assisted workflows for resource planning, scope change analysis, and project health prediction

• Build prompt libraries and internal playbooks for PM team use of AI in day-to-day delivery work

• Leverage AI to synthesize cross-PM signals at shared clients — surfacing patterns, risks, and opportunities that siloed reporting would miss

• Evaluate emerging agentic and LLM-based tools relevant to professional services delivery

• Establish responsible AI usage standards and guardrails for client project data

• Establish a methodology to price and dictate appropriate margin targets as AI in PMO scales

Required

• 12+ years in project or program management, with 5+ years in a PMO leadership role

• Demonstrated experience building or transforming a PMO function

• Proven track record managing alignment across multiple concurrent engagements at shared clients

• Strong command of project quality methodologies (PMI, Agile, hybrid)

• Experience in Life Sciences

• Proven ability to lead, coach, and grow PM teams

• PMP, PgMP, or equivalent certification

Preferred

• Active, hands-on experience leveraging AI tools in project delivery

• Familiarity with GxP validation, CSV/CSA, or regulatory submission projects

• Experience in consulting or professional services (multi-client environment)

• Knowledge of portfolio management platforms (Smartsheet, Jira, MS Project)

• Comfort operating directly with C-suite and practice leaders

• Lean Six Sigma or quality management background

What Success Looks Like — Year One

Year-One Milestones

• PMO charter, governance framework, and standardized project templates fully deployed across all active engagements

• Real-time portfolio health dashboard live, and used by leadership weekly

• Every shared-client account has a documented coordination model in place with active cross-PM syncs running

• Aligned Slipstream messaging that results in a limited number of conflicting client communications across PM workstreams (measured via leadership QBRs)

• At least two AI-powered workflows embedded into recurring PM operations (e.g., automated status reports, cross-PM risk alerts)

• Measurable improvement in on-time, on-budget delivery metrics vs. baseline

• PM team onboarded, trained, and operating with consistency against Slipstream quality standards

Benefits

• 401k match
• Comprehensive group health, dental, vision benefits
• Life insurance/LTD
• Discretionary PTO

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer