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Privacy Policy

PRIVACY NOTICE

Last updated on March 3, 2026

This Privacy Notice describes the information collection, use, retention, and sharing practices of Slipstream IT, LLC and its affiliates and subsidiaries (“Slipstream”, “we”, “us”, “our”) when you interact with us through our website, www.slipstreamls.com (the “Website”) and when you interact with us offline, such as when you contact us via telephone or by other offline means (collectively, the “Services”).

As used in this Privacy Notice, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person. Personal information includes “personal data”, as such term is defined under applicable data privacy laws.

OUR ROLE IN DATA PROCESSING

To the extent the General Data Protection Regulation (“GDPR”), Regulation (EU) 2016/679, and the UK Data Protection Act 2018 (“DPA”) apply (collectively referred to in this Privacy Notice as “EU or UK data protection laws”), the entity responsible for the collection and use (processing) of your personal information is Slipstream IT, LLC, the data controller. You can contact Slipstream, IT LLC by emailing [email protected] or by mailing a letter to:

Slipstream IT, LLC

751 Arbor Way, Suite 100
Blue Bell, PA 19422

Where we process information in connection with the Services we provide to our clients, the client is the data controller, and we are the data processor and generally process personal information pursuant to the client’s instructions. In such instances, please contact the client with any inquiries or to exercise your privacy rights (aka “data subject rights”) and we will work with the client to fulfill them pursuant to the client’s instructions.

PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG

We collect personal information as you engage with our Services, including when you:

  • Contact us. When you contact us, we collect, from you, your personal identifiers (name, email address), professional or employment-related information (company name), and any additional information you choose to include in your message. We use this information to respond to your questions or inquiries and to troubleshoot where necessary. To the extent the EU or UK data protection laws apply, the legal basis for the processing of this information is that it is necessary for the performance of the service requested by you. In addition, if you are located in the United States, we will also add your email address to our newsletter list. Please see the “Subscribe to our newsletter” section for more information.
  • Subscribe to our newsletter. When you subscribe to our newsletter, we collect, from you, your personal identifiers (email address). We use this information to send you news and updates about our products and services. To the extent the EU or UK data protection laws apply, the legal basis for this processing is your consent. You may revoke your consent at any time with effect moving forward by clicking the “unsubscribe” link included within each email we send to you. However, we will continue to send you service-related messages. We, through our service provider, use tracking pixels to determine whether you open emails, the time of opening, information about the device you use (including IP address), whether you interacted with the email, the topic of the email, whether it was delivered, sender and recipient addresses. We use this information to measure the effectiveness of our communications and to improve the content included within those communications. You can avoid downloading the pixel by rejecting the download of images in the email.
  • Interact with us on social media. When you interact with our social media pages on social networking websites, such as X and LinkedIn, we collect basic engagement metrics and use these metrics to tailor our content. Please note that we do not control the use or storage of the information that you have posted to any social networking website. This information is collected and processed by the social networking website for their own purposes, including marketing. For more information on how X and LinkedIn use your personal information, please see X’s Privacy Policy and LinkedIn’s Privacy Policy.

X and LinkedIn process personal information in the USA where the laws may be less protective than in your country of residence. For example, in accordance with U.S. laws, in certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in other countries may be entitled to access your personal information.

  • Interact with the Website. In addition to the personal information you provide directly to us, we also collect information from you automatically as you use our Website via cookies, pixels, web beacons, and similar tracking technologies. If you are located in the EU or UK, these trackers won’t deploy (i.e. collect your information) unless you provide your consent. To the extent the EU or UK data protection laws apply, the legal basis for the placement and access of strictly necessary cookies is the performance of a contract. These cookies are necessary to provide the Website to you. To the extent the EU or UK data protection laws apply to placement of non-essential cookies on the Website, the legal basis for this processing is your consent. You may withdraw your consent at any time with effect moving forward by visiting Do Not Sell or Share My Personal Information.

We use essential, performance, marketing, and analytics cookies to automatically collect certain internet and other electronic network activity information when you interact with the Website. This includes things like Internet Protocol address (e.g. IP address), location, device type, browser type, browser version, the pages of the Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We use this information to: (i) track you within the Website; (ii) enhance user experience; (iii) conduct analytics to improve the Website; (iv) prevent fraudulent use of the Website; (v) diagnose and repair Website errors, and, in cases of abuse, track and mitigate the abuse; and (vi) deliver targeted advertisements.  

As mentioned above, if you are located in the EU or UK, these trackers won’t deploy (i.e. collect your information) unless you provide your consent. In the US, our use of third-party marketing and analytics cookies may be considered a sale or sharing (i.e. disclosure for targeted advertising purposes) under state data privacy laws. To opt out, please visit Do Not Sell or Share My Personal Information. In general, you can also disable cookies by setting your browser to refuse cookies or indicate when a cookie is being sent. Please note, if you opt out of targeted advertising cookies, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices, you will need to opt out of each device that you use. If you have a browser-based opt out signal, we will honor it.

Certain third-party marketing and analytics cookies to note on the Website include the following:

  • Google Analytics. We use Google Analytics to collect information on your use of the Website for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there (for more information about how Google collects and uses the information see here). Google Analytics also receives information about you from applications you have downloaded or services that you use that partner with Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on, which can be accessed here. You can also adjust your Ad Settings or change settings in your Google My Activity if you are signed into your Google Account. To opt out, please visit Do Not Sell or Share My Personal Information.
  • DoubleClick. We utilize DoubleClick by Google to serve ads based on a user’s prior visits to our Website. Each visitor to our Website receives a different cookie, and the information collected by the cookie is used to generate conversion statistics and allows us to see the total number of individuals who clicked on our ads. DoubleClick enables Google and its partners to serve ads to you based on your visits to our Website in addition to other websites on the Internet. Please review Google’s Privacy Policy for additional information on how Google uses the information collected. To opt out of targeted advertising by Google and this sharing, you can go to Google’s Ad Settings, or you can install the DoubleClick opt-out browser plugin. To opt out, please visit Do Not Sell or Share My Personal Information.
  • Google Tag Manager. Google Tag Manager is a tag management system to manage tags used for tracking and analytics on the Website. Tags are small code elements that, among other things, are used to manage traffic and visitor behavior and to test and optimize the Website. We utilize Google Tag Manager to manage and organize all third-party tags on the Website and to control when those tags are triggered. You can view more information about Google Tag Manager’s privacy practices here.
  • Ad Services by LinkedIn. We utilize Ad Services by LinkedIn to optimize our online marketing campaigns and to provide targeted advertisements to those who visit our Website. Please review LinkedIn’s Privacy Policy for additional information on how LinkedIn uses the information collected. To opt out of targeted advertising by LinkedIn, please visit LinkedIn’s Advertising Preferences page. To opt out, please visit Do Not Sell or Share My Personal Information.
  • HubSpot Analytics. We use HubSpot Analytics to recognize and count the number of people who visit our Website, as well as collect information on how users engage and interact with our Website. To collect this information, HubSpot Analytics installs cookies on your browser or reads cookies that are already there. We do not combine the information collected through the use of HubSpot Analytics with personal information. For more information on HubSpot Analytics, please see HubSpot’s Privacy Policy. You can disable cookies through your individual browser settings. Please note that if you disable cookies, some of our Website features may not function properly or at all. To opt out, please visit Do Not Sell or Share My Personal Information.  
  • Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our Website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement. To opt out, please visit Do Not Sell or Share My Personal Information.

We deidentify and/or aggregate the data we collect and use and share it, in deidentified and/or aggregated form, for benchmarking purposes, advertising, and internal analytics. We maintain and use this data in deidentified form. We will not attempt to reidentify the data unless it is necessary to determine whether our deidentification processes satisfy applicable data protection laws.

Slipstream will also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, and for other limited circumstances as described in HOW WE SHARE YOUR PERSONAL INFORMATION.

DATA RETENTION

Unless otherwise stated in this Privacy Notice, we retain your personal information (i) for as long as you maintain an account with us, (ii) until we receive a valid request to delete the information, in which case we will delete or anonymize the information, (iii) until we no longer need the information to fulfill the purposes for which we collected it, or (iv) until the information is no longer needed for a service provider or contractor’s operational purpose(s).

We use the following criteria to determine whether it remains reasonably necessary to retain your personal information for such purposes or a service provider or contractor’s operational purpose(s): (i) whether there is a retention period required by statute or regulations; (ii) the existence of actual or threatened litigation for which we are required to preserve the information; (iii) the statutes of limitations for potential legal claims; and (iv) generally accepted best practices in our industry, including in relation to the safety and security of our properties and assets. When we determine that it is no longer reasonably necessary to retain your personal information for one or more disclosed operational purposes based on the above criteria, we will delete or anonymize your personal information.

HOW WE SHARE YOUR PERSONAL INFORMATION

  1. General Sharing

Slipstream shares personal information as described in the PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONGsection, and generallyin the following instances:

  • Within Slipstream. We share your personal information within Slipstream for the legitimate business purposes of efficiently and effectively providing the Services, such as accounting and customer service support. Access to your personal information is limited to those on a need-to-know basis. To the extent the EU or UK data protection laws apply, the legal basis for this is our legitimate interest in providing the Services more efficiently.
  • In the event of a corporate reorganization. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, including without limitation bankruptcy or liquidation, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. To the extent the EU or UK data protection laws apply, the legal basis for this is our legitimate interest in carrying out our business operations or, if required by law, consent.
  • For legal purposes. We share personal information where we are legally required to do so, such as in response to court orders, subpoenas, governmental/regulatory bodies, law enforcement or legal process, including for national security purposes. We may share your information with our legal advisors or auditors to establish, protect, or exercise our legal rights or as required to enforce our terms of service or other contracts or to defend against legal claims or demands. We also share this information with third parties as necessary to: detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; to comply with the requirements of any applicable law; or to comply with our legal obligations. To the extent the EU or UK data protection laws apply, the legal basis for this processing is compliance with the law or our legitimate interest in complying with non-EU data protection laws to which we are subject.
  • With your consent. Apart from the reasons identified above, we may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose. You may revoke your consent at any time with effect moving forward and may do so by contacting us via email at [email protected].
  1. Sharing in the Last Twelve (12) Months

In the preceding twelve (12) months, Slipstream has disclosed the following categories of personal information for a business purpose to the following categories of service providers or contractors:

  • We have disclosed your personal information to service providers that assist us in providing the Services. These service providers assist us with the following: information technology (“IT”) support; web hosting; cloud storage; data analysis; customer service; email delivery; marketing; external auditors; scheduling; and similar services.
  • We have disclosed your internet or other electronic network activity information collected by cookies to our IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair the Website and platform errors.
  • We have disclosed your internet or other electronic network activity information collected by cookies to our IT support to update, improve, and maintain the Website.
  1. Sale of Personal Information

In the preceding twelve (12) months, Slipstream has shared your internet or other electronic network activity information collected via cookies and other tracking technologies with our data analytics providers and ad networks as described in PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG to provide targeted advertising. Such sharing may be deemed a sale or sharing (i.e. disclosure for targeted advertising purposes) under state data privacy laws. To opt out of the sale/sharing through cookies, please visit Do Not Sell or Share My Personal Information.

YOUR INFORMATION CHOICES

You have the following choices with respect to your personal information:

  • Correct or View Your Information. You may access your account to correct or view certain personal information you have provided to us, and which is associated with your account.
  • Opt Out of Google Analytics. To prevent your personal information from being used by Google Analytics, you can download the Google Analytics opt-out browser, which can be accessed here.
  • Opt Out of DoubleClick. To opt out of targeted advertising by Google and this sharing, you can go to Google’s Ad Settings, or you can install the DoubleClick opt-out browser plugin.
  • Opt Out of Ad Services by LinkedIn. To opt out of targeted advertising by LinkedIn, please visit LinkedIn’s Advertising Preferences page.
  • Opt Out of HubSpot Analytics. To prevent your data from being used by HubSpot, please visit HubSpot’s Cookie Policy.
  • Opt Out of Microsoft Clarity. You can opt out of Microsoft Clarity telemetry by selecting Microsoft here.
  • Opt Out of Advertising Cookies. All session cookies are temporary and expire after you close your web browser. In addition to opting out of certain trackers in Do Not Sell or Share My Personal Information, persistent cookies can be removed by following your web browser’s directions. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit: https://www.aboutcookies.org/. Please note that each web browser is different. To find information relating to your browser, visit the browser developer’s Website and mobile application. If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of our Website may not function properly. If you choose to opt out, we will place an “opt-out cookie” on your device. The “opt-out cookie” is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies. If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return and update your preferences. By clicking on the “Opt-Out” links below, you will be directed to the respective third-party Website where your computer will be scanned to determine who maintains cookies on you. At that time, you can either choose to opt out of all targeted advertising, or you can choose to opt out of targeted advertising by selecting individual companies who maintain a cookie on your machine. Our use of third-party marketing and analytics cookies is considered a sale/sharing under certain state privacy laws and is also considered to be what is known as interest-based advertising (IBA). To opt out of the sale/sharing through cookies and IBA across various platforms, please visit the Digital Advertising Alliance’s YourAdChoices program tools (Your Ad Choices) or visit one of the links below.
  • Opt Out of Email Tracking. You can disable this tracking by blocking automatic loading of images in your email.
  • Opt Out of Marketing Communications. You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link provided at the bottom of each email we send. Please note that we will continue to send you notifications necessary to the Services.

YOUR DATA SUBJECT RIGHTS

Individuals in the European Union and United Kingdom are entitled to certain rights under General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018 (“DPA”), respectively. To the extent these laws apply to our processing of your personal information, you are entitled to the following rights:

  • Right to access. For any of the processing described above, you have the right to ask us for copies of your personal information. However, this right has some exemptions, which means you may not always receive all the personal information we process. Applicable exemptions may include the management information exemption (data that we process for management forecasting or management planning about a business or other activity), or certain instances of ongoing or prior negotiations with the requestor, among others.
  • Right to rectification. For any of the processing described above, you have the right to ask us to rectify personal information you think is inaccurate or incomplete.
  • Right to erasure. When we use cookies and other trackers or send you marketing emails, you have the right to request erasure of your personal information that we are not obligated to keep in some cases (also known as the right to be forgotten). For example, you can request us to delete your personal information if: (i) we no longer need the data for the purpose it was collected for, (ii) we process the data based on your consent and you revoke your consent, (iii) you object to our processing based on legitimate interest (and we do not have an overriding legitimate interest), or (iv) you object to our processing for direct marketing purposes. We may not be able to immediately erase your personal information if we have a lawful reason or a legal or contractual obligation to retain the personal information or continue the processing.  
  • Right to restrict processing. For any of the processing described above, if you believe that your personal information is inaccurate, that our processing is unlawful, or that we do not need your personal information for a specific purpose, you have the right to request that we restrict the processing of this personal information. You also have the right to request that we stop processing your personal information while we assess your request.
  • Right to object to processing. You have the right to object to our processing of your personal information when the legal basis for the processing is pursuant to our legitimate interests by referencing your personal circumstances. This may apply, for example to processing in connection with our social media pages. If you object to our processing, you may also request us to restrict processing of your personal information while we make our assessment.
  • Right to data portability. You have the right to ask that we transfer the personal information you gave us from one organization to another or give it to you. However, this right only applies when: (i) you have provided your personal information to us; (ii) the legal basis for the processing is your consent or for the performance of a contract; and (iii) the processing is carried out by automated means. You can invoke this right for the processing of the information we automatically collect from you as you interact with the Website via cookies, pixels, and similar tracking technologies.

To exercise these rights, please email [email protected].

Regarding your rights with respect to personal information that we may process on behalf of a client, you will need to submit your request to the client directly. We will assist the client in fulfilling your request to the extent we are legally or contractually obligated to.

RIGHTS OF CALIFORNIA RESIDENTS

The California Consumer Privacy Act, as amended (collectively, “CCPA”), entitles California residents to certain rights. To the extent the CCPA applies to our processing of your personal information, you are entitled to the following rights:

  • Right to Access/Know. Unless an exception applies, you have the right to (i) receive confirmation of whether we process your personal information, (ii) receive a list of categories of personal information we have collected, used, disclosed, and sold about you, (iii) receive a list of the categories of third parties to which we have disclosed your personal information, and (iv) access your personal information.
  • Right to Deletion. You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions. For example, if we are required by law to retain the information that you are asking to be deleted, we would not be able to delete the information until we are legally permitted to delete it.
  • Right to Correct. You have the right to correct inaccurate personal information that we collect or maintain.
  • Right to Opt Out of Sale/Sharing. You have the right to opt out of the sale or sharing of your personal information to third parties. We do not have actual knowledge that we sell or share the personal information of those under 16 years of age.
  • Right to Non-Retaliation. You have the right not to be retaliated against should you decide to exercise your privacy rights.
  • Right to Limit Use of Sensitive Personal Information. You have the right to limit the use of your sensitive personal information when such use goes beyond that which is necessary for providing the Services or certain other permissible purposes like fraud, customer service or quality control. Sensitive information includes Social Security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin. However, Slipstream does not process personal information in a manner that gives rise to this right.

Exercising Your Privacy Rights

If you are a resident of California and wish to exercise your privacy rights, you may submit a request by completing our [webform], emailing us at [email protected], or by calling +1 267 705 4000. To opt out of the sale/sharing of your data through cookies, please visit Do Not Sell or Share My Personal Information. If we detect an opt-out preference signal (such as the Global Privacy Control signal) communicated from your (or your authorized agent’s) browser or device, we will treat the opt-out preference signal as a valid request to opt out of the sale/sharing of your personal information as it pertains to that browser or device (including any associated profile information). If known, we will also apply the opt-out request to any offline sale or sharing of personal information.

When submitting a request to know/access, correct, or delete your personal information, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. In doing so, we will take steps to verify your request by matching information provided by you with the information we have in our records. If we are not able to verify your identity for know/access, correction, or deletion requests with the information provided, we may ask you to provide additional information.  

Only you, or a person that you authorize to act on your behalf may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.

Additionally, regarding your rights with respect to personal information that we may process on behalf of a client, you will need to submit your request to the client directly. We will assist the client in fulfilling your request to the extent we are legally or contractually obligated to.

NEVADA RESIDENTS

If you are a consumer in the State of Nevada, you may request to opt-out of the current or future sale of your personal information. We do not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future. However, you can submit a request to opt-out of future sales by contacting us at [email protected] regarding the sale of such information. Please include “Opt-Out Request Under Nevada Law” in the subject line of your message.

CROSS-BORDER TRANSFERS

We may transfer personal information processed on behalf of our clients to countries outside the European Economic Area (EEA) and United Kingdom where necessary for the provision of our Services. We will only do so in accordance with the instructions of our clients and with appropriate safeguards in place to ensure that the personal information is protected in accordance with the EU and UK data protection laws.

DO NOT TRACK

We do not respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform Websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

INFORMATION SECURITY

We implement appropriate technical and organizational security measures, such as access controls and encryption, to protect the personal information that we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. However, no security measure or modality of data transmission is 100% secure, and we are unable to guarantee the absolute security of the personal information we have collected from you.

CHILDREN’S PRIVACY

The Services are not intended for anyone under the age of eighteen (18). We do not knowingly collect the personal information of anyone under the age of eighteen (18). If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete the personal information. If you believe we have personal information on individuals under the age of eighteen (18), please contact us at the contact information provided below.

CHANGES TO THIS PRIVACY NOTICE

We may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website and/or via email, and request your consent, if required.

CONTACT US

If you have any questions about this Privacy Notice or need to access this Privacy Notice in an alternative format due to having a disability, please contact us by email at [email protected] (and use “Privacy Inquiry” in the subject line).  

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